The term “Management Systems” can seem a little formal and stuffy, and it seems to imply “complicated” and “expensive” and certainly not something a small business needs to worry about. As I have often seen, all companies need systems to survive, thrive and grow. If you have ever experienced an audit from your friendly federal …
Continue reading “How to Use a “Management System Approach” to Achieve Business Excellence”
Carol is very proficient in her role and thoroughly enjoys her job. Today her supervisor called her into the office to inform her the company is expanding and needs to hire several more people for their department. Because she is so good at her job, the supervisor announced that Carol would become the trainer for …
The Value of Simplicity Have you ever taken courses, workshops, or read books where the concepts are fascinating? You were excited to apply the techniques on the job, and you did…for a while. Then, over time the enthusiasm fades, the concepts disappear, and you are back doing things the way you always did them. At …
When we started our business, we debated how we could take common business processes like safety, training and competency, quality, or even running the entire business and make them simple to understand for everyone. We started with the safety process, and after 30+ years of building and managing safety programs, I was humbled to learn …
Continue reading “Simplify and Integrate Key Business Processes – The 4 STEPS/4 SKILLS™ Story”
Have you ever experienced a situation in an organization where a new initiative is launched with great enthusiasm, only to have it fade away before it achieves meaningful results? Whether it is a new product, process, or leadership philosophy, it is intended to help transform the organization as part of the Strategic Plan, yet many …
Continue reading “Bring Your Strategic Plan to Life with Well-Trained Front-Line Workers”
It is true that successful organizations need visionaries and exceptionally skilled people to be creative and carry out their vision. It is also true that organizations need
everyday individuals to carry out many of the routine tasks that are necessary to run a business.
Have you ever been frustrated by putting a lot of work (and money) into a set of procedures, only to see them sit on a shelf without being used? Or maybe you do not have procedures because you haven’t had the time or you want people to be innovative, only to have to deal with …
Continue reading “5 Tips on How to Write Procedures to Help Your Organization Execute Your Strategy”
