The term “Management Systems” can seem a little formal and stuffy, and it seems to imply “complicated” and “expensive” and certainly not something a small business needs to worry about. As I have often seen, all companies need systems to survive, thrive and grow. If you have ever experienced an audit from your friendly federal …
Continue reading “How to Use a “Management System Approach” to Achieve Business Excellence”
Carol is very proficient in her role and thoroughly enjoys her job. Today her supervisor called her into the office to inform her the company is expanding and needs to hire several more people for their department. Because she is so good at her job, the supervisor announced that Carol would become the trainer for …
The Value of Simplicity Have you ever taken courses, workshops, or read books where the concepts are fascinating? You were excited to apply the techniques on the job, and you did…for a while. Then, over time the enthusiasm fades, the concepts disappear, and you are back doing things the way you always did them. At …
When we started our business, we debated how we could take common business processes like safety, training and competency, quality, or even running the entire business and make them simple to understand for everyone. We started with the safety process, and after 30+ years of building and managing safety programs, I was humbled to learn …
Continue reading “Simplify and Integrate Key Business Processes – The 4 STEPS/4 SKILLS™ Story”
Whether you are an entrepreneur building your business, or someone forging a new path within a larger organization, we can sometimes fall into the trap of trying to do it all ourselves. With experience, we learn to look at challenges more strategically and figure out when we need help to succeed. In my “slightly younger” …
Continue reading “As Entrepreneurs, We Don’t Always Have to Do it Alone”
Have you ever experienced a situation in an organization where a new initiative is launched with great enthusiasm, only to have it fade away before it achieves meaningful results? Whether it is a new product, process, or leadership philosophy, it is intended to help transform the organization as part of the Strategic Plan, yet many …
Continue reading “Bring Your Strategic Plan to Life with Well-Trained Front-Line Workers”
I was recently helping an organization perform a debrief with some young seasonal workers who were returning to school, to see how we could improve the safety program for the next group in the following year. When asked what they thought “safety” meant, they struggled. Some thought it was about the personal protective equipment they …
Continue reading “Does Your Organization Know What “Safety” Means?”
It is true that successful organizations need visionaries and exceptionally skilled people to be creative and carry out their vision. It is also true that organizations need
everyday individuals to carry out many of the routine tasks that are necessary to run a business.
One of the most common causes of safety incidents is when people fail to ask questions. The same is true for training programs when learners are uncomfortable asking questions to fully understand a topic. In fact, you can link a lot of business issues to one key behaviour – the ability to Give and Receive …
Continue reading “Improving Results in your Training and Safety Programs with One Key Behavior”
Have you ever been frustrated by putting a lot of work (and money) into a set of procedures, only to see them sit on a shelf without being used? Or maybe you do not have procedures because you haven’t had the time or you want people to be innovative, only to have to deal with …
Continue reading “5 Tips on How to Write Procedures to Help Your Organization Execute Your Strategy”
